Field notes from twenty years of enterprise Salesforce delivery, and where AI takes it next.
Coding is just a task. Delivery is the mission — and that's where AI has to prove itself.
The missing layer between intent and outcomes — and why every serious AI delivery effort ends up building one.
Why context disappears and knowledge compounds — and how to tell which one you're actually losing.
Introducing the AI Chief of Staff — the coordination layer that turns a pile of capable agents into a functioning team.
One essay a week on AI-powered enterprise delivery. No noise.